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Privacy Policy

Mind Connections Specialist Health Services is committed to providing quality services to you. This policy outlines our ongoing obligations to you regarding how we manage your Personal Information.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Types of Data Collected

Personal Data

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways, including correspondence, by telephone, email, website www.mindconnectionsshs.com.au, usage data, cookies, and third parties. We don’t guarantee website links or the policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. For example, you may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding informative communications related to the services We provide.
  • To provide You with news, special offers, and general information about other goods, services, and events that we offer are similar to those you have already enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. 

Transfer of Your Personal Data

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Research with Western Sydney University Medical Students 

A selected number of few Medical students from Western Sydney University students engaged in mental health research work as a part of their curriculum.  We obtain ethics approval from the university to collect demographic data, clinical indicators and treatment responses about our patients

Your privacy 

The practice has policies and procedures protecting your privacy and practice protect your personal information. It is a part of the research protocols, only to use de-identified data about patients. Therefore, the practice protects your privacy. In addition, the practice does not include any information that could directly identify you. 

How does research help the communities?

Results from this research are helpful to lobby Government policymakers and funding bodies for the future need of the local communities.  These future needs can be a range of needs from social to access to health services.